Your contract and changes to it
The signed contract and anything that changed it, such as a new salary or new duties. Photos are enough.
Most of what protects you at the end of a contract is decided at the start and in the months before. Here is what to ask, what to keep, and who to contact.
Ask in writing, and keep the reply. What you are owed depends on your contract and on the law of the country you work in, so use these to find out, not to assume.
What your destination's official sources say about pay, contracts and rights:
The signed contract and anything that changed it, such as a new salary or new duties. Photos are enough.
Payslips, bank statements and transfer receipts. If you were paid in cash, note the date and amount and ask for a receipt.
Messages about your work, and a simple note of the days and hours you worked, kept from the first week.
Your own passport and permit stay with you. Keep copies of both somewhere a family member can also reach.
Ministry of Human Resources and Emiratisation (MOHRE)
Labour claims line 80084
Ministry of Human Resources and Social Development (HRSD), through the Qiwa platform
Toll-free helpline 19911 (English, Hindi, Urdu, Malayalam, Bengali)
Ministry of Administrative Development, Labour and Social Affairs (ADLSA)
Labour helpline 16008
Labour Market Regulatory Authority (LMRA)
Call centre 17506055, used by the LMRA to receive reports of labour violations (from an LMRA press release, read 8 October 2026)
Ministry of Labour
Call centre 80077000, shown on the ministry homepage; labour complaints are filed through its online service (read 8 October 2026)
Public Authority for Manpower (PAM)
Department of Labour Peninsular Malaysia (JTKSM), Ministry of Human Resources
Employment Permit System (EPS), Ministry of Employment and Labor
Ministry of Employment and Labor customer centre 1350 (paid call, weekdays 09:00 to 18:00, shown on the EPS site, read 8 October 2026)
Immigration Services Agency of Japan (a bureau of the Ministry of Justice)
Workforce Development Agency, Ministry of Labor
Free 24-hour hotline 1955 (Chinese, Indonesian, Vietnamese, Thai, Filipino)
Department of Employment, Ministry of Labour
Migrant-worker call centre 1694 (English, Burmese, Cambodian)
Ministry of Labour and Social Security
Information line ALO 170
Ministry of Labour and Industrial Relations (Employment Division)
Complaint Desk 86 003
Public Service Development Agency (residence permits) and the labour ministry where labour immigrants register
Migration and Citizenship Service, Ministry of Internal Affairs
State Migration Service
Work-permit hotline (refusals and complaints) (012) 919
Ministry of Internal Affairs (citizenship and migration), with the Ministry of Labour and Social Protection
Ministry of Labour and Social Protection
Ministry of Labour, Invalids and Social Affairs (MOLISA)
Dirección Nacional de Migraciones
Labour secretariat advice line (labour complaints): 0800 666 4100
Servicio Nacional de Migraciones (SERMIG)
Dirección del Trabajo (labour complaints): 600 450 4000
Ministry of Foreign Affairs (Cancillería) and Migración Colombia
Migración Colombia free line 01 8000 51 55 15
Superintendencia Nacional de Migraciones
Ministry of Labour and Labour Development (MITRADEL)
Dirección Nacional de Migración, Ministry of the Interior
Labour ministry (MTSS) call centre 0800 7171
Ministry of Foreign Affairs and Human Mobility
Immigration Department (Departament d'Immigració), Ministry of Justice and Interior
Department of Employment (Direction du Travail)
Office for Labour and Active Policies, Labour and Cooperation Department
Ministry of Internal Affairs, Department of Citizenship, Asylum and Migration
A destination that is not listed is one where we have not yet confirmed an official body. Your specialist can tell you where to go.
Ministry of External Affairs: Protector General of Emigrants (eMigrate)
Department of Migrant Workers (DMW)
Bureau of Manpower, Employment and Training (BMET)
Department of Foreign Employment (DoFE)
Sri Lanka Bureau of Foreign Employment (SLBFE)
SLBFE hotline 1989 or +94 11 2 880 500
Ministry of Indonesian Migrant Worker Protection (KP2MI, formerly BP2MI)
Ministry of Industry, Commerce and Employment (MoICE), Overseas Employment Unit
overseas@moice.gov.bt
No central recruiter-licensing body
Last checked 29 September 2026. This is general information, not legal advice. Links go to official sites we do not control.
Compare ways of sending money before you leave. Check the rules on carrying cash in both countries, because they differ.
Read the remittance guide →Some governments run programmes for returning workers. We have not verified any of them, so we do not describe them here. Ask the emigration or labour body of your own country, listed above.
Check every new recruiter and every new offer the way you did the first time. The eligibility check is free.
Check if you can be placed →A recruiter who found you a job once may not be licensed now. Check the licence again.
Where to check →Pick where you are from and where you want to work, and see the checks, documents and authorities for that route.
Find your route →Follow a fictional candidate from registration to placement, and see what an employer is allowed to see.
Click through a sample file →The 90-day match-or-refund promise step by step, with a calculator for your own dates.
How the guarantee works →How your passport and documents are protected, who can see your file, and how to spot a fake message.
Trust and security →Where to check any recruiter's licence with your own government.
Verify a recruiter →Fee calculator, salary converter, document checklist and job offer checker.
Free tools →Choose your language
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