What to Do If Your Pay Is Late or Wrong

Being paid late or being paid less than you were promised is one of the most common problems for workers abroad. It can feel frightening, especially if you owe money at home. The steps below are general. They help you protect yourself and keep options open, whatever the rules are in your country of work.

Step 1: Keep your own records

Start today, before there is a dispute. - Keep your contract and every payslip, and photograph them. - Write down the days and hours you work, including overtime, in a notebook or phone note. Include the date, start and finish time and the site. - Keep bank statements or receipts showing what you were paid and when. - Keep messages with your supervisor about work, pay or overtime.

Step 2: Check the numbers

• Compare what you were paid with the contract: the rate, the hours, allowances and any deductions.
• Look at each deduction. Do you know what it is for? Is it in your contract?
• If something does not match, write down the difference and the dates.

Step 3: Ask, politely and in writing

• Ask your supervisor or payroll contact what the difference is and when it will be corrected.
• Use a short, calm message that states the facts: the period, what you expected, what you received.
• Keep a copy of every message and note the date of every conversation.
• Putting it in writing creates a record, and it often solves honest mistakes quickly.

Step 4: Tell your specialist or your recruiter

If you came through a recruiter or a platform, tell them in writing. Some have a duty to follow up with the employer, and it adds to the record.

Step 5: Use the official routes

Most destination countries have a labour authority that receives complaints about wages. Our before-you-fly pages name the body we found for each destination. Your own embassy or consulate may also have a welfare or labour officer who can advise and sometimes help directly. Bring your records.

Things to avoid

• Do not stop work or leave your job without advice. In some places that can affect your visa or your legal position.
• Do not sign a paper saying you have been paid in full if you have not.
• Do not hand over your passport.
• Do not accept being told that complaining will get you sent home. If you are afraid, say so to your embassy or a worker support organisation.

Look after yourself

Worry about money is stressful. Talk to someone you trust, and make sure you have food and a safe place to stay. If you are in danger or being threatened, contact the local emergency number and your embassy.

This guide gives general information and is not legal advice. Rules differ by country.