What does a Loss Prevention Officer (Retail) do overseas?
Protects retail stock by monitoring floor activity and supporting store staff.
Typical responsibilities
- Observe the shop floor and prevent theft in line with policy
- Support staff with incidents and customer concerns
- Check bags and exits according to store rules
- Report incidents and complete records
- Work courteously with customers
What employers usually look for
- Observation and communication skills
- Calm under pressure
- Reliable and honest
Typical experience
1+ years in retail security preferred
Helpful extras
- Retail experience
- CCTV knowledge
Physical demands
On feet for most of the shift.
Licences and certification
Check destination requirements for any licence, trade test or medical clearance.
A typical day
You walk the shop floor, watch for theft and suspicious behaviour, check alarms and exits and support staff when there is an incident. You write clear reports and follow the store's rules about how to approach people.
Questions you may be asked
Employers and recruiters often ask questions like these. There is no single right answer: be honest, give a real example from your own work and say plainly when you have not done something yet.
- How do you approach a person you suspect of theft, within the store's rules?
- How do you write a clear incident report?
- How do you stay polite to customers while watching for theft?
Staying safe on the job
Never use unnecessary force, follow the store policy, call for help and report all incidents.
Where this role can lead
Officers can progress to loss-prevention supervisor roles.
How EMIGRATLY works with this role
This page describes the role in general. Duties, pay and requirements are set by each employer and differ between destinations. EMIGRATLY is not a job board: after you register, a dedicated specialist reviews your profile and matches you against the exclusive employer contracts we hold, including ones that are not listed publicly.